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Welcome to the Rooivosmaul Privacy Policy. This policy outlines how we collect, use, and protect your personal information as per the laws of Canada. By using our site, you agree to the practices described here.
Last updated on 2025-01-04.
We collect information that you provide to us directly, such as when you create an account, make a purchase, or interact with our customer service. This includes your name, email address, phone number, and shipping address.
We also collect information automatically as you navigate through our site. This includes IP addresses, browser types, and usage data. We employ cookies and similar technologies to enhance your experience. For more details, review our Cookie Policy.
The information we collect is used to process orders, improve our services, and communicate with you. This data helps us customize your shopping experience and provide you with relevant offers and promotions.
Your information is also utilized to comply with legal obligations and resolve disputes, ensuring a secure environment for all users.
Rooivosmaul does not sell your personal data to third parties. We share information with service providers who assist us in order fulfillment, payment processing, and marketing. These third parties are obligated to protect your information and only use it for the services they provide to us.
We may also share your information if required by law or if we believe it is necessary to protect our rights and interests or those of our users.
We implement advanced security measures to protect your information from unauthorized access, alteration, or destruction. Data is encrypted during transmission using secure protocols and stored in a secure environment.
Access to personal information is restricted to authorized personnel who are engaged in legitimate business purposes. We continuously review and enhance our security practices to ensure the safety of your data.
As a resident of Canada, you have the right to access your personal information that we hold, request corrections, and withdraw consent where it is applicable. To exercise these rights, please contact us at [email protected].
If you wish to unsubscribe from our marketing communications, you can do so at any time by following the unsubscribe instructions included in our emails.
Our website uses cookies to enhance your browsing experience by remembering your preferences and visits. You have the option to disable cookies through your browser settings; however, this may affect the functionality of our site.
For more detailed information about the cookies we use, refer to our Cookie Policy.
We offer various delivery options to meet your needs. Estimated delivery times will be provided at the checkout. Any delays will be communicated promptly.
Payment can be made using credit cards, PayPal, and other methods specified during checkout. All transactions are processed securely to protect your payment information.
If you are not satisfied with your purchase, you may return it within 30 days of receiving the order for a full refund or exchange. Items must be returned in their original condition. Please contact our support team at [email protected] for return instructions.
Refunds will be processed to the original payment method within 14 days of receiving the returned items. Note that shipping costs are non-refundable.
If you have any questions or concerns about our privacy practices, please contact us at [email protected] or call us at 403-456-207-6. Our address is 49, Rue Meunier, Drummondville, Canada.